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Values
Our clients can expect EMA to adhere to the following 3E values throughout the service process:
Ethical
Being responsible, professional and uphold moral values under all circumstances.
Efficient
Being extremely attentive to any inquiry from workers and clients. No procrastination and working smart.
Empathetic
Being considerate and fair towards client, workers, and colleagues' needs. Always lend a hand if necessary.
Responsible and Ethical Recruitment
EMA takes responsibility to tackle forced labour and to take a leadership position within the industry to promote more responsible business practice, transparency and accountability for respecting human rights. EMA will not participate-- either directly or indirectly with any supplier, in any activity, practice, event that clashes with the following principles:
1. Freedom of Movement
2. Clear and Transparent Employment Contract Without Unfair Deductions
3. Safe and decent living and working conditions
4. No fees to be charged on the workers
5. To pay wages on time, lawfully, and directly to the workers
6. Freedom of Change of Employment
Responsible Business Alliance
Code of Conduct
EMA voluntarily adopt and implement Responsible Business Alliance (RBA) code of conduct in training our employees and providing service to our clients as part of our effort in maintaining service quality, tackling forced labour, and enhancing our client's employer branding by hiring EMA as their supplier, sub-contractor, and service provider.
Labour
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Freely chosen employment
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No child labor
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Lawful working hours
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Compliance with Employment Act 1955
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Humane treatment
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Non-discrimination
Health & Safety
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Emergency preparedness
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Occupational injury and illness
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Hygiene
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Clean and safe accommodation
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Clean and safe transportation with trained drivers
Ethics
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Prohibit any and all forms of bribery and corruption
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No improper advantage
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Protect intellectual property rights, customer and supplier's information
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Uphold standards of fair business, advertising and competition
Management
Systems
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Commitment to compliance and continual improvement
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Training to implement the policies, procedures and improvement objectives
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Timely correction of deficiencies
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Creation and maintenance of records
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